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Welcome to Super Dispatch Help Center

Understanding Payment Methods and Payment Terms in Shipper TMS

Table of Contents

    Introduction

    In Shipper TMS, you set a payment method and payment terms on every order so carriers know how and when they'll be paid. This article explains the difference, lists the available options, and shows how to set them on an order.

    Payment Methods vs. Payment Terms

    • Payment method: How the carrier gets paid, such as SuperPay, ACH, or check.
    • Payment terms: When the carrier gets paid, such as on delivery or within 15 business days.
    Payment Methods Payment Terms
    SuperPay, Cash, Check, Cashier's Check, Money Order, Comchek, ACH, Direct Deposit, Credit Card, Venmo, Cash App, uShip, Zelle, Other Cash on Pickup, Cash on Delivery, Check on Pickup, Check on Delivery, Quick Pay, and 2, 5, 7, 10, 15, 20, 30, 45, or 60 business days
    Note: The terms you can choose depend on the payment method. For example, Check offers Check on Pickup, Check on Delivery, and business-day terms.

    How to Set the Payment Method and Terms on an Order

    Step 1: Create or Edit an Order

    • On the Orders page, click Create Order.
    Shipper TMS Orders page with an arrow pointing to the Create Order button next to Import Orders
    • To change an existing order, click the pencil (edit) icon on the order.
    Order in the Shipper TMS list with an arrow pointing to the pencil edit icon

    Step 2: Choose the Payment Method

    • Scroll to the Carrier Payment section.
    • Open the Payment Method dropdown and choose how the carrier will be paid.
    Carrier Payment section with the Payment Method dropdown open, listing Cash, Check, Cashier's Check, Money Order, Comchek, ACH, Direct Deposit, Credit Card, Venmo, CashApp, uShip, Zelle, and Other

    Step 3: Choose the Payment Terms

    • Open the Terms dropdown and choose when the carrier will be paid.
    Carrier Payment section with Check selected and the Terms dropdown open, listing Check on Delivery, Check on Pickup, and 2 to 60 business days

    Step 4: Save the Order

    • Click Save.
    Blue Save button at the bottom of the Shipper TMS order form

    Why It Matters

    • Clear expectations: Carriers know how and when they'll be paid, which means fewer follow-up calls.
    • Flexibility: You can offer the methods and terms that work for you and your carriers.
    • Stronger relationships: Clear payment details build trust with reliable carriers.
    • Smoother invoicing: Payment details captured on the order carry through to invoicing.

    Best Practices

    • Be consistent: Use the same methods and terms across orders when you can.
    • Set them early: Make sure payment details are on the order before a carrier accepts the load.
    • Use SuperPay: SuperPay automates carrier payments and helps carriers get paid faster.

    Next Steps

    Want to pay carriers right inside Super Dispatch? Set up SuperPay.