Introduction
Shipper TMS offers tools to help you monitor and manage carrier compliance effectively. Whether you rely on Super Dispatch’s Verified Carrier status or want to manage your own compliance checks, this guide will explain the key carrier statuses and permissions available to you. By understanding these features, you can streamline your carrier management process and ensure your loads are moved by reliable partners.
Key Carrier Statuses
Below, we will cover Key Carrier Statuses:
Note: All of these statuses can be set inside of the carriers profile by clicking on the pencil icon next to Internal Records.

Verified Carrier
Carriers marked as Verified by Super Dispatch have been confirmed to meet these compliance requirements:
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Active USDOT authority.
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Valid W-9.
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Cargo insurance.
These documents are readily available for review within the carrier’s profile.
Approved Carrier
The Approved Carrier checkbox allows you to add an Approved label to a carrier’s profile. Use this label to:
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Differentiate carriers you’ve verified, onboarded, or have worked with.
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Establish your own compliance system for tracking trusted carriers.

Can Instantly Book Carrier
This checkbox enables the Can Instantly Book label and allows the carrier to instantly book loads you’ve posted on the Super Loadboard. To learn more about enabling Instant Booking, see our dedicated guide.

Insurance Certificate Holder
This checkbox indicates that:
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The shipper is listed as a certificate holder in the carrier’s insurance policy.
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You can set an expiration date and upload the insurance certificate for internal tracking.

When the insurance expiration date passes, an Expired Insurance label is applied to the carrier profile. Carriers with expired insurance cannot receive load offers.
Blocklist
Adding the Blocklist label indicates an outstanding issue with a carrier and prevents them from booking or requesting loads on the Super Loadboard.

Managing Carrier Permissions
Below we will show you how to Managing Carrier Permissions:
For Companies with Internal Compliance Teams
If your company has a compliance team responsible for vetting carriers, you can limit dispatchers’ ability to modify carrier profiles by adjusting user permissions.
When the Update Carrier Profile permission is unchecked for dispatchers, they will NOT be able to:
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Send load offers to carriers without Approved status.
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Send load offers to carriers with Blocklisted status.
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Send load offers to carriers with Expired Insurance status.
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Add or remove statuses such as Approved, Can Instantly Book Carrier, Certificate Holder, or Blocklisted.
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Add or remove custom external ID values.
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Add or remove internal attachments or notes (view-only access will still be available).
Note: To modify user permissions, reach out to customer support via chat.
How to Update Carrier Statuses
Below, we will show you How to Update Carrier Statuses:
Step 1: Access the Carrier Profile
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Log in to your Shipper TMS account.
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Navigate to the Manage Carriers tab.
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Locate the carrier you want to edit and open their profile.
Step 2: Modify Carrier Status
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Click the Edit Icon in the carrier’s profile.
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Check or uncheck the appropriate boxes:
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Approved Carrier
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Can Instantly Book Carrier
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Insurance Certificate Holder
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Blocklist
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Save your changes.
Need Help?
If you have any questions or need further assistance, please contact our support team. You can reach us via email at support@superdispatch.com or click the chat icon in the lower right-hand corner of your screen to start a conversation. We’re here to help and look forward to assisting you!