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How to Check a Carrier’s Verified Carrier Status in Shipper TMS

Table of Contents

    Introduction

    In Shipper TMS, you can check any carrier's Verified Carrier status before you dispatch a load. This article shows how to find a carrier, review their FMCSA authority and compliance documents, and use Internal Records to track how your company classifies them.

    Important: Always confirm a carrier's authority before you assign them a load. We don't recommend dispatching to carriers without active FMCSA authority.

    How to Check a Carrier's Verified Status

    Step 1: Open Manage Carriers

    • In Shipper TMS, click Manage Carriers in the left-hand menu.
    Shipper TMS left-hand menu with an arrow pointing to Manage Carriers below Reports

    Step 2: Find the Carrier

    • Each carrier in the list shows its statuses, such as Approved, Preferred, Certificate Holder, Insurance Expired, Blocklisted, or Internal.
    • To find a specific carrier, search by name or USDOT number at the top of the page, then click the carrier's name to open their profile.
    Manage Carriers page in Shipper TMS with the Name and USDOT search bar highlighted above the carrier list and status column

    Step 3: Review the Compliance Assessment

    On the carrier's profile, check the verification badge next to their name and the Compliance Assessment section.

    • A green checkmark next to Authority means the carrier's USDOT number is active and authorized to haul cargo in the FMCSA database.
    • A yellow warning means the carrier is not authorized.
    • Click View on Motus next to the FMCSA Snapshot to see the carrier's full FMCSA record.
    • You can also open the carrier's USDOT certificate, W-9, and cargo insurance from this section.
    Unverified carrier profile in Shipper TMS showing a failed verification warning, the Compliance Assessment with an Issues Detected FMCSA Snapshot, and an arrow pointing to the View on Motus button

    Step 4: Update Internal Records

    Use Internal Records to track how your company classifies the carrier:

    • Set the Carrier Status, such as Approved, and check Preferred if needed.
    • Check Certificate Holder to upload and store the carrier's insurance for your records.
    • Upload any other files under Internal Attachments.

    Once saved, the carrier's status shows at the top of their profile.

    Internal Records panel in Shipper TMS with arrows pointing to the Carrier Status set to Approved and the Preferred checkbox, plus Certificate Holder, Insurance File, and Internal Attachments upload buttons

    Understanding the Verified Carrier Assessment

    Component What It Confirms
    Authority The carrier's FMCSA operating status, such as Authorized for Property.
    USDOT Cert The carrier submitted a valid USDOT certificate.
    W9 Cert The carrier submitted a W-9 for tax compliance.
    Cargo Insurance The carrier has valid cargo insurance on file.
    Assessment section showing green checkmarks for Authority: Authorized for Property, USDOT Cert, W9 Cert, and Cargo Insurance

    Next Steps

    Learn how Super Dispatch keeps monitoring carriers after they're verified.