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How to Find and Book Loads on Super Loadboard

Table of Contents

    Introduction

    The Super Loadboard gives verified carriers access to thousands of loads every day. This article explains how to find and book loads in Carrier TMS, track offers, use advanced filters, and set up load alerts.

    Requirements to Book Loads

    Your carrier account must be verified before you can request or book loads on the Super Loadboard.

    Seeing "You must be verified to request loads"? Your carrier verification isn't complete yet. Follow How To Become A Verified Carrier to finish it. For other reasons you might not be able to request a load, see Why Can't I Request a Load?

    How to Find and Book Loads

    Step 1: Open the Super Loadboard

    • In Carrier TMS, click Loadboard at the top of the left-hand menu.
    Carrier TMS Loads page with an arrow pointing to Loadboard at the top of the left-hand menu

    Step 2: Browse or Search for Loads

    • Use the search bar or filters to narrow the list by location, vehicle type, pay, and more.
    • Loads marked Suggested by Shipper were recommended to you by the shipper. Unlike automatic suggestions, this means the shipper wants to work with you. You'll find them in Suggested in the left-hand menu.
    Suggested Loads panel in Carrier TMS with an orange Suggested by Shipper badge on a load and Dismiss and Open Details buttons

    Step 3: Request or Book the Load

    Depending on the load, you'll see one of two options:

    Option What It Does
    Request Sends a request to the shipper. The shipper must accept it before the load is assigned to you.
    Book Now Books the load right away without shipper approval. The load is added to your loads immediately.
    Green Send Request button showing the $350 load price

    Step 4: Check Nearby Loads From the Same Shipper

    When you open a load, you may also see other loads from the same shipper with pickup and delivery locations within 50 miles. This makes it easy to book compatible runs together.

    Driver App Loadboard showing a Loads Nearby from the Same Shipper list with prices and routes and a Send Request button
    Load details window in Carrier TMS with the Request panel on the right and a Nearby loads from the same shipper row at the bottom

    Tracking Requests and Offers

    After you request a load, the shipper accepts or declines it. Shippers can also send you load offers directly.

    Open Load Offers

    • In Carrier TMS, click Offers in the left-hand menu to open the Load Offers panel.
    Carrier TMS with an arrow from Offers in the left-hand menu to the Load Offers panel, which shows No Offers Yet and a Find Loads on Super Loadboard button

    Accept or Decline an Offer

    • Review the offer's price, payment terms, route, and vehicles, then click Accept or Decline.
    Load offer in Carrier TMS showing the price, cash on delivery payment, pickup and delivery locations, vehicle, shipper, and Decline and Accept buttons
    Note: For COD loads, the payment details show a separate broker fee line, such as $50 broker fee and carrier gets $350, so you know exactly what you'll earn before you confirm.
    COD load offer showing a broker fee line with the amount the carrier gets, along with route, vehicles, and Decline and Accept buttons

    Offer Statuses

    Status What It Means
    Pending Your request was sent and is waiting for the shipper.
    Accepted The shipper approved your request. The load now appears in your loads.
    Declined The shipper didn't accept your request. Browse the Loadboard for other loads.
    Counter Offer The shipper replied with a different price or terms. Accept or decline it.
    Tip: Check your offers often so you don't miss a response. Accepted loads move to your loads automatically, but counter offers need your action.

    Using Advanced Search

    Click Advanced Search at the top of the Loadboard to open the filter panel. You can filter by:

    • Pickup and delivery location
    • Vehicle type, condition (including inop), and number of vehicles
    • Pickup date range
    • Pay range
    • Payment method, such as SuperPay

    Click Search to apply your filters.

    Super Loadboard with the Advanced Search panel open on the right showing Origin and Destination, Vehicle, and Payment filters and a Search button

    Setting Up Load Alerts

    Load alerts let you know when new loads match your criteria, so you don't have to keep checking the Loadboard.

    Step 1: Find Load Alerts

    • On the Super Loadboard, find the Load Alerts section in the left-hand panel, below your saved, requested, booked, and suggested loads.
    Super Loadboard left-hand panel with an arrow pointing to the Load Alerts section, which lists saved alerts and a Create Load Alert button

    Step 2: Create a Load Alert

    • Click Create Load Alert and enter your search criteria, such as pickup and delivery locations, vehicle count, dates, and price.
    Super Loadboard with search criteria fields open on the right for setting up a load alert

    Step 3: Save and Get Notified

    Next Steps

    Get more loads accepted. Learn how to make the most of the Super Loadboard.