Skip to main content

How to Find and Book Loads on Super Loadboard

Sam
Updated

Introduction

The Super Loadboard gives verified carriers access to thousands of loads every day. This article explains how to find and book loads in Carrier TMS, track offers, use advanced filters, and set up load alerts.

Requirements to Book Loads

Your carrier account must be verified before you can request or book loads on the Super Loadboard.

Seeing "You must be verified to request loads"? Your carrier verification isn't complete yet. Follow How To Become A Verified Carrier to finish it. For other reasons you might not be able to request a load, see Why Can't I Request a Load?

How to Find and Book Loads

Step 1: Open the Super Loadboard

  • In Carrier TMS, click Loadboard at the top of the left-hand menu.
Carrier TMS Loads page with an arrow pointing to Loadboard at the top of the left-hand menu

Step 2: Browse or Search for Loads

  • Use the search bar or filters to narrow the list by location, vehicle type, pay, and more.
  • Loads marked Suggested by Shipper were recommended to you by the shipper. Unlike automatic suggestions, this means the shipper wants to work with you. You'll find them in Suggested in the left-hand menu.
Suggested Loads panel in Carrier TMS with an orange Suggested by Shipper badge on a load and Dismiss and Open Details buttons

Step 3: Request or Book the Load

Depending on the load, you'll see one of two options:

Option What It Does
Request Sends a request to the shipper. The shipper must accept it before the load is assigned to you.
Book Now Books the load right away without shipper approval. The load is added to your loads immediately.

If you click Request, fill out the request form:

  • Contact Name: Your name.
  • Comment (optional): Extra details for the shipper, up to 160 characters. For example, a second phone number, your trailer type or capacity, when you can pick up, or any questions.
  • Pickup Date and Delivery Date: When you can pick up and deliver.
  • Price: Change the price to place a bid.

Then click Send Request.

Tip: Keep Contact Name to just your name and put everything else in Comment. The shipper sees your comment right on your request.
Super Loadboard request form in Carrier TMS with Contact Name, a Comment field with a 160-character limit, Pickup Date, Delivery Date, Price, and a Send Request button

Step 4: Check Nearby Loads From the Same Shipper

When you open a load, you may also see other loads from the same shipper with pickup and delivery locations within 50 miles. This makes it easy to book compatible runs together.

Driver App Loadboard showing a Loads Nearby from the Same Shipper list with prices and routes and a Send Request button
Load details window in Carrier TMS with the Request panel on the right and a Nearby loads from the same shipper row at the bottom

Tracking Requests and Offers

After you request a load, the shipper accepts or declines it. Shippers can also send you load offers directly.

Open Load Offers

  • In Carrier TMS, click Offers in the left-hand menu to open the Load Offers panel.
Carrier TMS with an arrow from Offers in the left-hand menu to the Load Offers panel, which shows No Offers Yet and a Find Loads on Super Loadboard button

Accept or Decline an Offer

  • Review the offer's price, payment terms, route, and vehicles, then click Accept or Decline.
Load offer in Carrier TMS showing the price, cash on delivery payment, pickup and delivery locations, vehicle, shipper, and Decline and Accept buttons
Note: For COD loads, the payment details show a separate broker fee line, such as $50 broker fee and carrier gets $350, so you know exactly what you'll earn before you confirm.
COD load offer showing a broker fee line with the amount the carrier gets, along with route, vehicles, and Decline and Accept buttons

Offer Statuses

Status What It Means
Pending Your request was sent and is waiting for the shipper.
Accepted The shipper approved your request. The load now appears in your loads.
Declined The shipper didn't accept your request. Browse the Loadboard for other loads.
Counter Offer The shipper replied with a different price or terms. Accept or decline it.
Tip: Check your offers often so you don't miss a response. Accepted loads move to your loads automatically, but counter offers need your action.

When a Shipper Edits a Load You Requested

If the shipper changes a load after you request it, the load shows an Edited by Shipper tag in your requested loads. You'll see the tag on the Super Loadboard on the web and on mobile.

  • See what changed: Open the load. The Request card shows the earlier value, such as Price was $1,200 or Pickup was Dallas, TX. Changes to the price, pickup location, and delivery location are shown this way.
  • Confirm your request: Review the new details, then click Update to confirm your request for the edited load. If the shipper changed the price, the form fills in the new price. If only a location changed, the form keeps the price you requested.
Tip: If the new price doesn't work for you, change the price in the form before you click Update to place a new bid.

Using Advanced Search

Click Advanced Search at the top of the Loadboard to open the filter panel. You can filter by:

  • Pickup and delivery location
  • Vehicle type, condition (including inop), and number of vehicles
  • Pickup date range
  • Pay range
  • Payment method, such as SuperPay

Click Search to apply your filters.

Super Loadboard with the Advanced Search panel open on the right showing Origin and Destination, Vehicle, and Payment filters and a Search button

Setting Up Load Alerts

Load alerts let you know when new loads match your criteria, so you don't have to keep checking the Loadboard.

Step 1: Find Load Alerts

  • On the Super Loadboard, find the Load Alerts section in the left-hand panel, below your saved, requested, booked, and suggested loads.
Super Loadboard left-hand panel with an arrow pointing to the Load Alerts section, which lists saved alerts and a Create Load Alert button

Step 2: Create a Load Alert

  • Click Create Load Alert and enter your search criteria, such as pickup and delivery locations, vehicle count, dates, and price.
Super Loadboard with search criteria fields open on the right for setting up a load alert

Step 3: Save and Get Notified

Next Steps

Get more loads accepted. Learn how to make the most of the Super Loadboard.

Related to

Related articles