Introduction
Carrier TMS supports multiple ways to import loads, depending on where your dispatch information comes from and how many loads you need to create.
Most load imports begin from the Import Loads button in Carrier TMS. From there, you can upload files, drag and drop documents, or use other supported import methods.
This article provides an overview of each available import method and explains when each option is the best fit. Links to detailed step-by-step instructions are included in each section.
Overview of Import Methods
The table below summarizes the available import methods and when each one is typically used.
| Import Method | Best Used When | Input Type |
|---|---|---|
| Import Loads (File Upload) | You want a guided way to upload dispatch files | PDF, CSV |
| Drag-and-Drop | You want the fastest way to upload files | PDF, CSV |
| CSV File Import | You are creating many loads at once | CSV template |
| Email-Based Import | Dispatch sheets are emailed to you | PDF attachment |
| Driver App Import | Drivers need to import loads while mobile | PDF dispatch sheet |
Which Import Method Should I Use?
Use the table below to quickly determine the best import option based on your situation.
| Your Situation | Recommended Method |
|---|---|
| You already have a dispatch sheet or CSV file | Import Loads or Drag-and-Drop |
| You manage loads in spreadsheets | CSV File Import |
| Dispatch sheets are sent via email | Email-Based Import |
| Drivers need to create loads on the road | Driver App Import |
Import Loads (PDF & CSV)
The most common way to import loads is through the Import Loads button in Carrier TMS. This option provides a guided upload experience for PDF dispatch sheets and CSV files.
| Best for | Structured uploads and first-time imports |
| Supported files | PDF dispatch sheets, CSV files |
View Import Loads Instructions
Drag-and-Drop Imports
Drag-and-drop importing allows you to upload PDF or CSV files directly into the Loads screen. Files begin processing immediately when dropped into Carrier TMS.
| Best for | Fast, one-off imports with minimal clicks |
| Supported files | PDF, CSV |
Learn About Drag-and-Drop Imports
Email-Based Imports
Carrier TMS provides a unique email address for your account. PDF dispatch sheets sent to this address are automatically converted into loads.
| Best for | Dispatch sheets sent by brokers or shippers |
| Input | PDF email attachment |
View Email Import Instructions
Driver App Imports
Drivers can import dispatch sheets directly from the Driver App, allowing loads to be created without logging into Carrier TMS on a computer.
| Best for | Mobile load creation |
| Platform | iOS and Android |
View Driver App Import Instructions
Next Steps
Looking to speed up imports, enable mobile load creation, and reduce manual work? Upgrading your subscription unlocks advanced tools designed for high-volume carriers.