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Welcome to Super Dispatch Help Center

Include Attachments When Sending A BOL In The Driver App

Table of Contents

    Introduction

    Welcome to Super Dispatch! If you’ve uploaded your first attachment and are now looking to include these in your Bill of Lading (BOL), you’re in the right place. Adding attachments to your BOL is an essential step for sharing important documents alongside your load information. Below, we’ll walk you through the process.

    Add Attachments to a Bill of Lading (BOL)

    Follow the steps below to include attachments in your BOL:

    Step 1: Select the Load

    • Navigate to the load for which you want to send a BOL.

    Step 2: Open the BOL Options

    • Click the BOL button located at the top right corner of the screen.

    Step 3: Include Attachments

    • Tap on the Include Attachments button in the center of the screen.

    Step 4: Choose Attachments

    • Check the box next to any attachments you want to include in the BOL.

    Step 5: Confirm Selections

    • Click the Done button at the bottom of the screen to confirm your selected attachments.

    Step 6: Add Recipient Email

    • Enter the email address of the recipient to whom the BOL and attachments will be sent.

    Step 7: Send the BOL

    • Click the Send BOL button to finalize and send the BOL along with your selected attachments.

     

    What to Do if the BOL Does Not Send

    If the BOL doesn’t send successfully:

    Step 1: Verify Required Information:

    • Double-check that all necessary fields have been completed, including the recipient’s email address.

    Step 2. Check Attachments

    • Ensure that the correct attachments have been selected.

    Step 3. Contact Support:

    • If the issue persists, reach out to our Support Team for assistance.

    Need Help?

    Should you have any further questions or need additional assistance, please feel free to contact our support team at any time. You can reach us via email at support@superdispatch.com, or simply click on the chat icon in the bottom right-hand corner of your screen to start a conversation with us. We’re here to help and look forward to assisting you!