Introduction

Super Dispatch supports three different inspection types within the Driver App. Each load may be assigned a different inspection type, and drivers will be required to follow the corresponding inspection flow based on that selection.

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Inspection Types Overview

Below are the three supported inspection types and what each one requires:

Standard Inspection

• Photos are optional
• Interior inspection is optional
• “Customer Not Available” stamp is available

Advanced Inspection

• Six photos are required at pickup and six at delivery (minimum of 12 total)
• Interior inspection is optional
• Customer signature is required
• If any required photos are missing, the system will notify the driver before continuing

AIAG Inspection

• Follows the AIAG Inspection Standards used by OEMs
• If no damage is present, the inspection can be skipped
• Each marked damage must include an appropriate AIAG damage code
• A minimum of two photos is required per damage
• AIAG damages are clearly visible in the “Damages” section of the inspection summary

For a step-by-step guide on AIAG Inspections, view our article: How to Complete an AIAG Inspection

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Integrated Inspection Features

All inspection types benefit from features designed to improve visibility and organization, including:

• Photo and Video Viewer: Swipe through all inspection photos and videos in one place. Tap any image to view in full screen. If required photos are missing, drivers will see a friendly reminder.

• Damages Tracker: Visual wireframe shows all marked damages with associated photos and codes (AIAG only).

• Additional Inspection Section: All custom notes and extra inspection details are grouped together for easy customer review.
• Pickup/Delivery Toggle: Drivers can switch between pickup and delivery inspections with a single tap to review or show comparisons.

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Need Help?

If you have any additional questions that weren’t covered by this article, please contact our support team. You can reach us at support@superdispatch.com or start a live chat by clicking the icon in the bottom-right corner of your screen. We’re here to help!